Return & Refund Policy

Thanks for shopping at Biswabarta Shop!

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.

Returns

• You have 7 days to return an item from the date of delivery. The delivery date is also considered as Day 1.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the seal unbroken.
• We require a seal box or package unboxing video for all return requests.
• To start a return, you can contact us by WhatsApp at 9733989824 or by email at biswabarta123@gmail.com.
• Please include your name, order number, and reason for return in your message.
• Once we receive your request, we will send you instructions on how to return the item.
• We will cover the cost of pickup for any approved returns.

Exchanges

• We offer a simple exchange for the same product if it arrives damaged or defective.
• If you would like to exchange an item for a different size or color, you will be responsible for the return shipping costs.

Refunds

• Once we receive your returned item and approve your return request, we will issue you a full refund for the purchase price of the item.
• Refunds will be processed to the original form of payment used for the purchase.
• Please allow up to 5 business days for the refund to reflect in your account.

Non-returnable items

• We cannot accept returns for items that are used, damaged, or altered in any way.
• Any items that are not returned in their original packaging will not be accepted for return.
• Any items without a seal box or package unboxing video will not be accepted for return.

Questions

If you have any questions about our Return & Refund Policy, please contact us by WhatsApp at 9733989824 or by email at biswabarta123@gmail.com.

Note:

• We reserve the right to deny return requests if the product does not meet the return conditions or if the return window has expired.